Help for customers
Did your supplier invite you to order through Mijn Bestel App? Here you read how to log in, order and put the app on your phone. Questions about items, prices or delivery go to your supplier.
Search by name, item code or barcode, or tap Scan and point the camera at the barcode. The first time your phone asks permission for the camera. A handheld scanner works too.
Items go into your active draft order. You can have several draft orders, for example per project, and your colleagues at the same company see them too.
In the cart, fill in the reference, requested delivery date, delivery address and any notes, then tap Order. The order is with your supplier right away.
Under Orders you find all your orders, including the ones you placed by phone or e-mail. With Order again you prepare an earlier order again.
Tap the heart next to an item. With the Favourites button you then see only your regular items.
The prices in the app are an indication based on your agreements with your supplier. Your supplier's invoice is what counts.
If more suppliers use Mijn Bestel App and they invited you, you log in with the same e-mail address and password. With Other supplier in the menu you switch between your suppliers. You only see suppliers that invited you.
At www.mijnbestel.app/app or at your supplier's own address. Choose I am a customer and log in with the e-mail address and password from your invitation.
Only your supplier can invite you. Ask them to invite you to Mijn Bestel App.
On the login page, click Forgot your password? and enter your e-mail address. You receive a link that works for 60 minutes. Also check your spam folder if the e-mail does not arrive.
Only to scan barcodes. The barcode is recognised on your device; camera images are not stored or sent.
No. Your supplier pays the subscription. You only pay for your orders, as you always do with that supplier.
Your supplier decides which items you see. If you miss an item, ask your supplier.
Connect your administration, invite your first customer and receive the first order today. We will help you get started.
